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Our Story

Our Story

Kay Collins Sales, Lettings & Property Management is a family run business and has enjoyed a successful level of growth in both Lettings and Sales in the Wigan and surrounding areas since we first opened our doors in 2006. Our journey started with a small office with only company directors Kay Collins and Steven Atkinson. Kay and Steve managed their letting agency for10 years until Kay's daughter Olivia Collins joined the team in 2016 and now manages both sales and lettings.

Olivia’s knowledge and passion for working in property is unmatched and her presence at Kay Collins is irreplaceable. In 2019, Olivia asked for the support of Kay and Steve to transform Kay Collins from a Letting Agency to an Estate & Letting Agency and open a sales department. Of course, Kay and Steve supported Olivia in this new business venture and we are now proud to say we are successful in both Sales & Lettings. Olivia also loves to work with investors, finding properties and gives outstanding advice on refurbs and renovations.

We now employ a number of staff - who we think the absolute world of - to help run our busy office. Coral-Lily joined us in 2021as an apprentice and is now fully qualified from her course. Coral’s title is a sales & lettings administrator, she concentrates mainly on tenant referencing getting them ready for moving in and updating vendors and buyers of the progress of their sale. Coral is a credit to the company and we have been very lucky to find her.

Shortly after, Vanessa joined us and blew us away with her customer skills. Vanessa previously worked in an estate/letting agency, so already had knowledge in some aspects of the business. Vanessa now produces our tenancy agreements/paperwork ready for our tenants checking in to their new home and manages the maintenance department for our rented properties. Vanessa thrives off communicating with our tenants, landlords and contractors each and every day.

Jasmine is the newest member to our team and is currently working alongside Olivia learning the ropes. Jasmine has picked up the job roll quicker than we have ever seen before, her knowledge; customer skills and passion to learning is outstanding. Jasmine is now our full time on road staff and is enjoying carrying out inspections and accompanying viewings. Our little firecracker.

Kay Collins have so much more to give and we cannot wait to implement our ideas and share them with you in the near future.

None of this would be possible without our loyal customers and we thank you so much for your continued support.

Our Story

Coral-Lily, Jasmine, Olivia & Vanessa enjoying some drinks in the sun

Our Story

Olivia and Kay – now manager and director of the company!

Our Story

Steve, Vanessa, Coral-Lily, Olivia & Kay celebrating on the works Christmas do in 2021.

Our Story

Kay with her husband David out celebrating.

Our Story

George getting ready for a tough day at the office!

Our Story

Jasmine & George having their daily cuddles

Read What Our
Customers Say

"

I’ve been a landlord for 40 years and worked with a lot of property management agents. The very best is Kay Collins Lettings & Management!

KCL has managed properties for...

Landlord - Amanda

"

I rented a property with Kay Collins for 7 years. I have no complaints at all. They have been helpful from beginning to end. Specifically Coral, Olivia and Jasmine who have each been extremely...

Tenant - Stephanie

"

Kay Collins have been excellent in looking after my property and I would highly recommend them as they are professional and very helpful in all aspects both for myself and my tenant.

...
Landlord - Dorothy

"

Great service from start to finish, would recommend as property professionals in Hindley.

Vendor - Greg

"

I would really recommend Kay collins as a letting agent as they really helped me when looking for my first property and I would definitely use their services again.

Buyer - Kim

"

I rented a property with Kay Collins for 7 years. I have no complaints at all. They have been helpful from beginning to end. Specifically Coral, Olivia and Jasmine who have each been extremely...

Tenant - Stephanie

"

We have previously had our properties managed by National letting companies and found them to be more interested in getting the property rented at all cost rather than a tenant that...

Landlord - Simon & Amanda

"

I would like to say how happy I am with the service provided by Kay Collins management. I have used them for about 10 years now and have always found them to be easy to contact, (unlike...

Landlord - David and Sheila

"

I’ve been using Kay Collins since I first started investing in property. In that time I’ve used various letting agencies but I always ended up coming back to Kay Collins. They...

Steven James - Landlord

"

I complete work for over 8 Letting Agents within the North West, and consider that Kay Collins, and their wonderful staff to be THE BEST, and try to get every New prospective Landlord to use...

Contractor - Dave

"

I've been working with Kay Collins and her team for the last few years and they managed a couple of my properties, i found them to be very helpful and prompt with my queries and get things...

Landlord - Sharron

"

I have been using Kay Collins as a letting agent for about 10 years. I live away from the area and need an agent who is able to oversee  emergencies, such as boiler repairs at all...

Helen - Landlord
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